Pedro Longa

Pedro Longa has extensive work experience in the field of information technology. Pedro most recently worked as a Senior Escalation Engineer at ERGOS Technology Partners, Inc. starting in September 2021. Prior to that, they were an IT Specialist at Christine Valmy International School since June 2019. From June 2020 to September 2021, Pedro worked as an Information Technology Engineer Level II at DataWorks LLC of New Jersey, where they managed and oversaw the service department's help desk team and provided escalation support to staff and customers. Before that, they were a Systems Engineer at Stellar Services from February 2019 to June 2019. Pedro also has experience as an IT Technical Consultant, IT & Systems Monitoring Manager, Network and Systems Lead, Support NMS and OSS Lead, and Integrator Network and Systems Engineer at various companies including Movilnet, TGA Consultores, Telefónica Venezuela, and Consorcio Credicard. In these roles, Pedro demonstrated skills in project management, system administration, network monitoring, and technical support.

Pedro Longa completed their Bachelor's degree in Computer Science from Universidad Nueva Esparta between 1999 and 2005. Pedro then pursued further education at Universidad Simón Bolívar, specializing in Telecommunications Management. The duration of their enrollment in Universidad Simón Bolívar is not specified.

In addition to their formal education, Pedro has obtained several certifications. In 2009, they earned the ITIL V3 Foundation certification from Loyalist Certification Services and became an HP Openview TeMIP Administrator certified by Hewlett-Packard. Most recently, in October 2021, they obtained the Liongard Certified Professional Certification from Liongard. It is mentioned that Pedro also holds a CCNA certification from Cisco, although the specific details such as the month and year of completion are missing.