Francesca Santesso is an experienced office manager and language travel consultant currently at ESL Education since May 2019, where responsibilities include managing the Geneva office, overseeing employee performance, and optimizing sales processes. Previous roles encompass positions in various sectors such as administration, retail, and hospitality, with a strong background in customer service, sales, and support. Francesca also holds a degree in Travel Agent Training from IATA and has a solid educational foundation from the University of Geneva and Collège Sismondi. Skills include multilingual communication in French, Spanish, English, and Italian, as well as social media management and operational oversight.
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