Maria-Despoina Kalyva

Maria-Despoina Kalyva currently serves as a CS Second Line Agent in Payouts & Accounting at Etraveli Group, focusing on verifying cancelled reservations and facilitating timely refunds to passengers. Prior experience includes a role as a Help Desk Representative at the Athens Chamber of Tradesmen, where Maria-Despoina contributed to the development of personalized websites for members. Additionally, as an Educational Advisor at D Group, responsibilities involved writing educational content and advising individuals seeking subsidized employment. Earlier experience also includes a position as a Call Center Agent at Aegean Airlines, providing customer service for ticket management. Maria-Despoina is pursuing a Master of Arts in Digital Transformation at Panteion University of Social and Political Sciences and holds a Master of Science in International and European Studies from the University of Piraeus, along with a Bachelor's degree in Political Science and History.