Mostafa Ghaddar is an experienced Senior Network Ops Engineer at Expereo, focusing on global operations since October 2020. Responsibilities include managing complex incidents for international enterprise customers, utilizing ITSM best practices, and developing resolution plans while adhering to SLAs. Prior roles include Network Ops Engineer at Expereo and Technical Support Engineer at TeleSupport International, where support for both residential and corporate customers was provided. Previous internships with Huawei Technologies and touch Lebanon enhanced knowledge in mobile network technologies and transmission systems. Mostafa holds a Master's degree in Telecommunications Engineering from the Lebanese University - Faculty of Technology.
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