Kena Graham

Kena Graham is an experienced client administrator with a strong background in client services and personal lines insurance. Currently at Fieldstone Insurance Group, LLC since November 2020, Kena previously held multiple roles at Brightway Insurance from May 2017 to November 2020, including Personal Lines CSR III and Immediate Attention-Escalation Supervisor. Earlier experience includes a position as Intraday Coordinator-Floor Assistant at Convergys and roles at ULTA Research Services LLC and Savitz Research Solutions, both as Client Services Coordinator, where responsibilities encompassed project management, client communication, and financial oversight. Kena's education includes studies in health care administration and ongoing coursework in marketing at the City Colleges of Chicago.