Zay Hanlon

Zay Hanlon has a diverse work experience in customer success and support roles. They most recently served as the VP of Customer Success at Fleet Device Management, starting in October 2022. Prior to that, Zay worked at Cisco as a Senior Enterprise Customer Success Manager from May 2019 to October 2022, where they focused on serving the company's largest enterprise and Fortune 500 customers. Before joining Cisco, Zay was the Director of Customer Success at ConveyIQ from November 2018 to May 2019, where they led the Customer Success and Support organizations, optimizing hiring processes and improving candidate experience. Zay also held various roles at Kaseya, including Director of Strategic Account Management, Manager of Customer Success for the Americas and APAC regions, Customer Success Consultant - Team Lead, and Customer Support / Onboarding Specialist. During their tenure at Kaseya, Zay restructured the Corporate Customer Success organization and grew a team of 5 to 30, driving retention and growth of $40M in the company's customer base.

Zay Hanlon attended Penn State University from 2009 to 2013, during which time they pursued a field of study in Biology/Biological Sciences. Information about their degree is not available.