Roeland Kloosterman is a seasoned professional in customer success and operations within the fintech industry, currently serving as the Customer Success & Customer Operations Lead at Fourthline since October 2022. Prior experience includes senior roles at Mambu and BACKBASE, where responsibilities involved strategic account management and customer success in digital banking solutions. Kloosterman also held key positions at American Express, focusing on business development for international payments service providers, and at Rabobank Nederland, where expertise was applied in product management and cash management solutions for financial institutions. Kloosterman’s educational background includes a Master of Science and a Bachelor of Science in Business Economics from the University of Amsterdam.
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