Leonils Leona

Leonils Leona is an experienced professional currently serving as an Operations Specialist at Futurestay since June 2023. In this role, responsibilities include developing employee reference documents, supporting Account Managers with real-time guidance, and enhancing Customer Experience through automation and proactive communication. Additionally, Leonils is the Owner and Founder of Elite VA Hub, focusing on client acquisition and strategic collaboration for business growth. Previous experience includes a Customer Success Manager position at RemotelyPh from February 2020 to June 2023 and serving as a Senior Trainer I at Concentrix from June 2013 to February 2020.