Jeffrey Styer

Call Center Manager at Gainwell Technologies

Jeffrey Styer is an experienced Call Center Manager at Gainwell Technologies, with a solid background in project management and operational compliance. Since November 2016, Jeffrey has successfully implemented new telephony systems and led hiring initiatives, achieving contractual compliance within four months. Prior experience includes roles as Provider Relations Lead for Nevada Medicaid, managing onboarding processes, training coordination, and developing training materials. Additional experience encompasses positions as an Accounting Specialist and Client Relations Supervisor, reflecting strong skills in client communication and employee training. Jeffrey holds a Master of Science in Organizational Leadership, a Graduate Certificate in Human Resources Management, and a Bachelor's in Interdisciplinary Studies from Southern New Hampshire University, along with an Associate’s Degree in Criminal Justice from the College of Lake County.

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