Sherwin Que

Sherwin Que (郭俊良) currently serves as the Vice President of Product Support and Philippines Country Head at Genesys, leading a global team focused on resolving complex customer issues while fostering strong relationships within the industry. Prior to this role, Sherwin held the position of Vice President of Global Operations and Philippines Country Head at Wonders, where responsibilities included overseeing $100 million in annual revenue and driving strategic planning and execution. Earlier experiences include Vice President of Global Strategic Accounts and APAC Operations at Conduent, where Sherwin achieved significant revenue growth and process transformations, and Senior Director of Global Operations at Sutherland, managing a $50 million portfolio. Sherwin’s career also encompasses leadership roles at Yell and TTEC, with a strong emphasis on operational efficiency and revenue growth. Academic qualifications include an Executive Leadership degree from Cornell University and an MBA from the Executive Development Academy.