Jessica Chang-Louie

Jessica Chang-Louie is an accomplished business recruiter with extensive experience in full-cycle recruitment across various business units, including Sales, Marketing, and Engineering at Gladly since October 2020. Prior to this role, Jessica served as a Talent Acquisition Specialist and Senior Office Manager at Gladly, enhancing company culture and improving operational processes. With a background in marketing and sales from HoneyBook and hospitality management at Hilton and Marriott International, Jessica has demonstrated exceptional leadership, strategic planning, and client management skills, consistently exceeding sales goals and receiving multiple awards for performance and core values. Jessica holds a degree from UC Irvine.