Calista Rollogas Semko

Calista Rollogas Semko has a diverse work experience spanning various customer success and communications roles. Calista is currently employed as a Customer Success Manager at Gong since December 2021. Prior to that, they worked as a Senior Customer Success Manager at Freshworks from December 2020 to December 2021.

From 2017 to 2020, Calista worked at Higher Logic, where they held different positions. Calista started as a Community Manager from July 2015 to April 2017. Calista then transitioned into a Customer Success Manager role from April to December 2017. Later, they took on the role of Enterprise Customer Success Manager from December 2017 to December 2020.

Before joining Higher Logic, Calista gained experience as an Account Associate at Strategic Communications Group from March 2012 to July 2015. Calista'sresponsibilities included social media content development, public relations writing, media relations, research, administrative support, and client management.

Calista began their career as a Public Relations Assistant at Women In Military Service For America Foundation, Inc from December 2008 to March 2012. In this role, they were involved in event planning, promotion, and execution. Calista also contributed to writing and editing newsletters and maintaining the organization's website.

Prior to that, Calista worked as a Communications and Special Events Intern at USO of Metropolitan Washington from September to December 2008. Calista was responsible for coordinating and supervising a successful silent auction that raised over $22,000.

Overall, Calista has demonstrated their expertise in customer success management and communications through their extensive work experience.

Calista Rollogas Semko obtained a Bachelor of Science (BS) degree in Communication and Media Studies from Liberty University. In addition to their degree, they have obtained several certifications, including Certified Customer Success Manager from Gainsight in May 2017, Essentials of Online Community Management from SocialFish, LLC in October 2015, Advanced Community Strategy from FeverBee Limited in August 2015, How to Start an Online Community from FeverBee Limited in August 2015, and Successful Community Management from FeverBee Limited in August 2015.