Jackie Shockley

Jackie Shockley has a diverse work experience spanning multiple companies in various customer success roles. Jackie started their career at RetailNext as a Project Manager from August 2011 to September 2014. Jackie then joined Dynamic Signal as a Customer Success Manager from September 2014 to March 2016. Following that, they worked at Salesforce as a Customer Success Manager from April 2016 to October 2017. Jackie then joined WalkMe™ as an Enterprise Customer Success professional from October 2017 to December 2018. Jackie continued their career at Gong, starting as an Enterprise Customer Success Manager from December 2018 to January 2021, and then progressed to the role of Strategic Customer Success Manager from January 2021 to January 2022. Currently, Jackie is employed by Gong as a Senior Strategic Customer Success Manager since January 2022. Additionally, they have also been a Mentor at SV Academy from March 2021 to August 2021.

Jackie Shockley obtained a Bachelor's degree in Business Economics and Technology Management from UC Santa Barbara. The duration of their education is not specified.