Rhonda Tran

Rhonda Tran has a strong background in customer support and management. Rhonda is currently the Director of Customer Support at Greenhouse Software, where they have been since 2019. Prior to this, they worked as a Senior Manager of Customer Support at Greenhouse Software from 2019 to 2023. Before that, they were a Senior Manager of Support Engineering at Mixpanel from 2018 to 2019. Rhonda also held the role of Customer Support Manager at Doppler Labs in 2017. Rhonda has previous experience in customer support and supervision at Fitbit, where they worked as a Customer Support Supervisor from 2015 to 2016, a Quality Analyst from 2014 to 2015, and a T2 Technical Support Agent from 2013 to 2014. Additionally, they worked as a Native English Teacher at EPIK from 2012 to 2013 and as an Assistant Merchandising Manager at Farallon Brands from 2010 to 2012.

Rhonda Tran earned their Bachelor of Arts (BA) degree in English Language and Literature, General from UC Irvine, where they studied from 2006 to 2010. In 2009, they also had the opportunity to study Art and Architecture with a focus on Intermediate French at Institut catholique de Paris. In addition to their education, Rhonda has obtained several certifications, including "Leading Your Team Through Change," "Communicating in the Language of Leadership," "Managing a Customer Service Team," and "The Six Morning Habits of High Performers." These certifications were obtained from LinkedIn in 2020 and 2021.