Michael James

Michael James has a diverse work experience that spans several industries. Michael started their career as a Mortgage Banking Analyst and Collections Agent at Integrity Solutions Services, a subsidiary of JP Morgan Chase, from July 2012 to September 2013. Michael then worked as a Customer Service Representative at Sitel from September 2013 to September 2014. After that, they joined Argudo SA as a Sales Representative from September 2014 to September 2015.

In 2016, Michael transitioned to Refinitiv, where they worked as a Research Analyst from February 2016 to February 2017. Michael then took on multiple roles at Refinitiv, beginning with Regional Operations from February 2018 to August 2018. Michael then became America's Case Manager from August 2018 to January 2023. In January 2021, they were promoted to the role of Customer Success Manager, which they held until their departure from Refinitiv in January 2023.

Currently, Michael is working as a Customer Experience Manager at Ground Truth Intelligence, a position they started in January 2023.

Michael James has a diverse education history. From 2016 to 2019, they attended the International Compliance Association and obtained a Certificate in Anti Money Laundering, Financial Crime Prevention, and KYC/Client Due Diligence. Michael'sfield of study during this time was Compliance. Michael also earned several certifications from the International Compliance Association, including Certified Anticorrupcion Specialist in July 2020, ICA Certificate in KYC/CDD in July 2018, ICA Certificate in Financial Crime Prevention in July 2017, and ICA Certificate in Anti Money Laundering in January 2017.

Prior to their time at the International Compliance Association, Michael's education history is not specified. However, it is known that they attended Colegio San Agustin and obtained a Bachelor's degree in Science, majoring in Accounting and Arts. The start and end years for this degree are not provided.

Additionally, Michael James studied Electromechanical Engineering at Universidad Tecnológica de Panamá. However, the start and end years for this program are also not specified.