Juan Javier Céspedes Avila

Juan Javier Céspedes Avila has extensive experience in customer service and commercial management within the energy sector, currently serving as Gerente de Servicio y Experiencia a Grandes Clientes at Grupo Vanti since March 2015. In this role, Juan is responsible for developing a comprehensive customer experience and ensuring high service levels across various interaction processes. Previously, Juan held several positions at Gas Natural Fenosa, focusing on market development for residential and institutional clients, as well as managing operational strategies for new construction projects. Juan's early career included a role as Coordinador del área de diseño at Fundación Ciudad Humana, where responsibilities included designing educational campaigns. Juan holds an architecture degree from Pontificia Universidad Javeriana and further specialized in construction management and business administration.