Rudolf Kits

Customer Success Manager at Gupshup

Rudolf Kits has had a diverse range of work experiences in the telecommunications industry. Rudolf began their career as a Product Technical Sales Manager at Huawei Technologies, where they excelled in pre-sales for optical and multi-product solutions. After that, they worked as a Business Development Manager and Pre-Sales in Optical Transmission at Alcatel-Lucent, where they promoted the company's unique solutions and services.

Rudolf then joined Infinera as a Senior Systems Engineer, playing a crucial role in introducing their technology to the Russian and CIS market. Rudolf continued their journey at Infinera LLC as a Technology Director.

In 2015, Rudolf founded their own company called BBSmart Software, where they developed virtual training software to assist professional and recreational athletes. Rudolf also served as the CEO and Founder of BBSmart, overseeing all aspects of the business.

Rudolf later joined Autonomo as a Sales Systems Engineer and Consultant, helping telecom vendors and service providers expand their sales and networks in Eastern Europe and Russia.

Rudolf then worked as the Chief Network Engineer and Project Manager at Global Interlink Telecom, where they focused on network development and maintenance, as well as client acquisition.

In 2019, Rudolf became a Senior Enterprise Presales Engineer at Infobip, providing pre-sales support for B2B and B2C communication solutions.

From 2021 onwards, they transitioned to roles in pre-sales and customer success management, starting as a Global Pre-Sales Manager at Dengage, where they supported clients and prospects in various regions. Currently, they serve as a Customer Success Manager at Gupshup, specializing in client acquisition, onboarding, integration support, and trouble-shooting.

Overall, Rudolf Kits has extensive experience in telecommunication sales, pre-sales, network management, and customer success management. Rudolf has a proven track record of delivering tech solutions, managing client relationships, and driving business growth.

Rudolf Kits has an extensive education history. Rudolf attended the Moscow Institute of Physics and Technology (State University) (MIPT) from 2000 to 2004, where they obtained a Bachelor of Science (BSc) degree in General and Applied Physics. Rudolf continued their studies at MIPT from 2004 to 2006, earning a Master of Science (MSc) degree in Non-linear effects in fiber-optic networks. In 2007, Rudolf pursued further education at MIPT and completed a degree in Business Administration, specializing in Hi-Tech production management (MBA) in 2009.

Apart from their formal education, Rudolf Kits has also obtained various certifications. In 2018, they earned a Level A2 certification in Spanish language from Mc Graw Hill Education. In 2010, they completed several certifications, including "Finance for Non-Financial Managers," "Conducting Effective Meetings," and "Presentation Skills" from CBSD Thunderbird Russia. Additionally, in 2010, Rudolf obtained the certification for "O&M 1850TSS 320/160 + 1850TSS 100/100C" from Alcatel-Lucent University. More recently, in 2020, they achieved certifications as an "Enterprise Design Thinking Practitioner" and "IBM New Collar Professional Skills" from IBM. Rudolf also obtained a "Master in Social Selling" certification from Infobip Internal Education in the same year.

Based solely on the provided information, it can be concluded that Rudolf Kits has a strong educational background in the fields of physics, fiber-optic networks, and business administration. Rudolf has also demonstrated a commitment to continuous learning by obtaining various certifications in areas such as language proficiency, finance, conducting effective meetings, and technical skills.

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