Sofia Martin

Sofia Martin is a skilled Business Development Representative with a focus on client relations and customer service. Since November 2021, Sofia has been self-employed as a freelancer, leveraging extensive experience gained as a Client Services Representative at Trellist Marketing and Technology from March 2018 to October 2021, where responsibilities included managing incoming calls, addressing customer inquiries, generating sales leads, and assessing customer needs. Prior to this role, Sofia completed a full-time internship in the customer care department at 3E Marketing Solutions from July 2017 to January 2018, which involved understanding customer issues and preparing weekly reports.