Crystal Townsend

In her role as Manager for Inside Sales, Crystal Townsend is responsible for vendor relationships, customer inquiries, collaboration across departments, and process management. With eight years of experience in account management, sales, and customer support, she brings a wealth of knowledge to the table. As an expert in the HawkSoft partner ecosystem, she helps potential and existing HawkSoft customers find processes, products, and/or people to complement their HawkSoft experience and improve their workflows. Crystal works hard in her current position to ensure the efficient operation of the team while developing and maintaining strong relationships based on trust with her customers and colleagues.