Astrid Dousselaere

Astrid Dousselaere is a skilled professional with extensive experience in business application ownership and process improvement. Currently serving as Business Application Owner at Helan. Helemaal welzijn. since August 2022, Astrid focuses on the implementation and optimization of key business applications while collaborating with cross-functional teams to enhance operational efficiencies. Previously, Astrid held various roles at Familiehulp vzw from October 2011 to August 2022, including Stafmedewerker Ontwikkeling, where the emphasis was on policy development and software implementation, and Teamverantwoordelijke klantendienst en planning, which involved managing customer service teams and optimizing workflows. Early career experience at Beluga Linguistics included a role as Team Assistant Junior Project Manager. Astrid holds a Bachelor's degree in Applied Linguistics from HOGENT and a Master's in Translation and Localisation Technologies from Universitat Jaume I, with ongoing education at CVO Groeipunt.