Megan Hall

Megan Hall has extensive experience in customer service and technical support, spanning over a decade. Currently serving as a Customer Service Specialist at Horizon Home Health and Hospice since May 2014, Megan has demonstrated commitment to assisting clients with their needs. Prior roles include Call Center Supervisor at MAXIMUS, where responsibilities included providing support to agents and performing quality assurance, and General Clerk, handling consumer inquiries and enrollments. Previous experience at Hewlett-Packard as a Tier 2 Technical Support representative involved resolving customer technical issues, while a role as a Retention Specialist at DIRECTV focused on customer retention strategies. Educational background includes studies at Boise State University and the College of Western Idaho.