Filip Szewczyk

Filip Szewczyk is a dedicated professional in the hospitality industry with a diverse background in guest services and team leadership. Currently serving as a Service Delivery Specialist at HRS Hospitality & Retail Systems since May 2023, Filip brings prior experience as a Shift Leader at Novotel Warszawa Centrum, where responsibilities included team support and guest complaint resolution. Additional roles have encompassed Front Office Receptionist positions across multiple hotels, emphasizing guest relations and adherence to brand standards. With a foundation in hospitality education from Szkoła Główna Gospodarstwa Wiejskiego w Warszawie and experience at Shanghai University, Filip excels in building positive guest relationships and delivering quality service in various operational contexts.