Natalie Johns

Natalie Johns is a seasoned professional with extensive experience in customer service, training, and sales across multiple roles at Huntington National Bank and Mary Kay Inc. As Vice President and Customer Advocacy Service Leader at Huntington National Bank, Natalie leads initiatives to enhance customer experience and satisfaction, leveraging data insights for continuous improvement. Previous positions include roles focused on sales and service enhancement, customer experience consultancy, and retail performance delivery. At Mary Kay Inc., Natalie directs a large sales team and has achieved significant sales milestones, receiving multiple accolades for performance. Earlier career experiences include training and development roles at National City Bank, where Natalie was recognized for contributions to employee retention and organizational training programs. Natalie holds a background in education from the University of Dayton.