Philip Fussell

2nd Tier Service Desk Analyst at Idox Group

Philip Fussell is an experienced professional in the IT and financial sectors with a strong background in customer support and team management. Currently serving as a 2nd Tier Service Desk Analyst at Idox plc since December 2018, Philip previously held the position of Support Desk & Training Manager at Halarose Limited, specializing in electoral registration and elections management software for UK local authorities from January 2010 to July 2016. Prior experience includes a role as Team Leader at Bank of Ireland Mortgages, where management of a team handling financial administration spanned from September 1993 to October 2009, and as a Mortgage Administrator focused on customer service. Philip’s early career included temporary support roles at Premier Portfolio during university. Philip holds a BSc in Mathematics (Hons) from Bristol University, earned between 1990 and 1993.

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