Amit Kumar is an experienced IT operations leader with a strong background in managing regional teams and enhancing customer service across various industries. Currently serving as the Sr. Manager IT Operations Manager (APAC Head) at Imerys, Amit oversees IT operations and customer care for the APAC region, focusing on hardware and application management, vendor management, and continuous operational improvements. Previously, Amit held positions at BT, where responsibilities included leading global service operations and problem management, and at Genesis Luxury, managing ERP and project delivery. Other notable roles include positions at Walmart India, KLG Systel, and LG Electronics, reflecting a breadth of experience in IT applications, SAP consulting, and product engineering. Amit holds an MBA from Management Development Institute, Gurgaon, and a B.Tech in Electrical, Electronics and Communications Engineering from Kurukshetra University.
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