Mike Shapiro, MBA has a wealth of experience in roles such as Chief Executive Officer, Director of Client Success, Solution Director, Senior ITSM Consultant, Senior Manager, Future State Information Incubator, Senior Global Manager, Global Reporting, Senior Business Analyst, Service Desk Analyst, Program Support Specialist, and Financial Analyst/Cost Schedule Control. Graduating with an MBA from Colorado State University and a Bachelor of Science in Business Management from University of Phoenix, Mike has extensive knowledge in operations, financial performance, project management, metrics, IT service evaluation, and client success across various industries and companies such as InfinityCTI, CompuCom, CSC, DecisionOne Corporation, and McDonnell Douglas (Boeing).
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