Russell McBain Jr

Russell McBain Jr has a diverse work experience spanning several industries. Russell currently works at Intercom as a Senior Collections Analyst, a role they have held since April 2022. Prior to this, they worked as a Senior Billing Operations Specialist from March 2021 to April 2022 and as a Billing Operations Specialist from May 2020 to March 2021. Earlier in their career at Intercom, they served as a Customer Support Specialist Level 2 from September 2018 to May 2020 and as a Customer Support Specialist from July 2017 to August 2018.

Before joining Intercom, Russell was a Web Development Student at General Assembly's Web Development Immersive (WDI) program from September 2016 to January 2017. During this program, they gained skills in HTML, CSS, JavaScript, and building full-stack MVC applications with Ruby/Sinatra and Node/Express.

Prior to their web development studies, Russell worked as an Application Specialist at SAP Fieldglass from January 2015 to July 2015. Russell also gained retail experience at Apple, where they served as an Inventory Specialist from November 2011 to October 2013 and as a Specialist/Visuals Team member from June 2010 to November 2011.

Russell's early career includes managerial experience at Dairy King, where they were a Manager from April 2006 to July 2011.

Russell McBain Jr began their education in 2011 at Columbia College Chicago, where they pursued a Bachelor's degree in Film Editing/Motion Graphics. Russell attended the college until 2014, completing their degree. In 2016, Russell resumed their education at General Assembly, where they completed a Web Development Immersive program in 2017, focusing on Web Development.