Ramakrishnan, also known as Ramki V, has a work experience spanning over two decades. Ramakrishnan (a) Ramki currently holds the role of Support Head - Global Operations at InTWO since March 2022. Prior to that, they worked at NetApp as a Manager - Support Account Management from October 2015 to July 2021. Before their time at NetApp, Ramki V served as a Technical Support Manager at HP Software from July 2006 to July 2014. Their career started at CA (formerly Computer Associates) in November 2000, where they held the position of Technical Support Delivery Manager until June 2006.
Ramakrishnan (Ramki V) has a diverse education history. In 2011, they obtained their MBA in General Management from The ICFAI University, Tripura. Ramakrishnan (a) Ramki also pursued further education in the field of management, completing the Leadership & Strategic Management Programme at the Jack Welch Management Institute in 2017. In 2018, they attended the Indian Institute of Management, Calcutta, where they completed the Advanced Program in Strategic Management, focusing on Business Administration and Management.
In addition to their formal education, Ramakrishnan has obtained various certifications. Ramakrishnan (a) Ramki became a Microsoft Certified: Azure Fundamentals in July 2021, earned an ITIL certification from AXELOS Global Best Practice in July 2020, and achieved the Certified Customer Success Manager (CCSM) Level 4 designation from SuccessHACKER in July 2021. Ramakrishnan (a) Ramki has also pursued certifications in ITIL Intermediate Service Operation, ITIL Intermediate Service Transition, and PRINCE2 PRACTITIONER, although specific details regarding the months and years of completion are unavailable.
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