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Brandon Williams

Customer Support Supervisor at IPacket

Brandon Williams has diverse work experience in the technology field. Brandon is currently employed at iPacket as a Technical Support Analyst III, a role they have held since January 2023. Prior to this, they worked as a Technical Support Analyst II at iPacket from January 2022 to January 2023.

Before joining iPacket, Brandon was a Service Desk Technician II at Ntiva, Inc. from February 2020 to January 2022. Brandon also gained experience as a System Administrator at Reuse Recycle WV from April 2019 to February 2020.

Additionally, Brandon has previous experience as a Pro Shop Manager at Suburban Lanes from May 2015 to April 2018. Brandon also worked as an IT Help Desk at FCX Systems, Incorporated from December 2016 to January 2018.

Early in their career, Brandon held positions as a Supplies Employee at Office Depot from September 2012 to January 2013, and as a Sales Associate at Walmart Supercenter, Electronics from April 2012 to September 2012.

Brandon Williams attended West Virginia University from 2015 to 2018, where they pursued a degree in Computer Engineering. However, they did not complete the degree. In addition to their studies, Brandon obtained several certifications from LinkedIn in April 2022. Brandon completed courses such as "Avoiding New Manager Mistakes," "Be the Manager People Won't Leave," "Essential Lessons for First-Time Managers," and "Leading and Motivating People with Different Personalities." These certifications demonstrate their interest in developing managerial skills and understanding various aspects of effective leadership.

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