Richard Brooks

Richard Brooks has a diverse work experience spanning from 2001 to the present. Richard started their career at Bally Total Fitness as an Assistant Operations Manager and Personal Trainer, working there from January 2001 to January 2004. Following that, they joined CaseData Corporation as a Production Technician/IT from January 2004 to March 2006, where they handled litigation support activities, managed file servers, maintained workstations, and handled networking with remote locations.

From 2006 to 2007, Richard worked as a Data Support at Venturi Staffing Partners. Richard'sresponsibilities included supporting data-related tasks. Richard then joined Brookside Pool Service in September 2007 as a Pool Technician until September 2012. At Brookside, they performed pool maintenance duties.

In September 2012, Richard joined Pool & Electrical Products as a Sales Counter/Helpdesk staff. In this role, they processed orders, troubleshooted system problems with the help of IT support technicians, and installed networking and telephone equipment in new warehouses.

Finally, Richard currently works at IronEdge Group from September 2014, where they held two positions. Initially, they worked as a Technical Lead, managing servers for multiple clients and assisting Tier 1 in escalations. In August 2018, they transitioned to the role of a Client Experience Manager, focusing on enhancing the overall experience for clients.

Richard Brooks earned a Bachelor's Degree in Management Information Systems, General from the University of Houston-Downtown, which they attended from 2008 to 2010. Prior to that, they earned an Associate's Degree in General Studies from Wharton County Junior College, attending from 2006 to 2008. Richard completed their high school education at Hasting High School from 1994 to 1997.