People Operations Specialist (india)

About Juniper Square

Our mission is to unlock the full potential of private markets. Privately owned assets like commercial real estate, private equity, and venture capital make up half of our financial ecosystem yet remain inaccessible to most people. We are digitizing these markets, and as a result, bringing efficiency, transparency, and access to one of the most productive corners of our financial ecosystem. If you care about making the world a better place by making markets work better through technology – all while contributing as a member of a values-driven organization – we want to hear from you. 

Juniper Square offers employees a variety of ways to work, ranging from a fully remote experience to working full-time in our physical office in San Francisco or one of our co-working spaces. We invest heavily in digital-first operations, allowing our teams to collaborate effectively across most US states, two Canadian Provinces, and India.

About your role

We’re looking to expand the People Ops team at Juniper Square. In this role, you will focus on all things People Operations, helping administer programs that boost employee engagement so our employees can achieve their highest potential at work. We are a collaborative team, and you will work with other members of the People Ops team across the globe to deliver people programs designed to enhance the employee experience. We are looking for a dynamic and detail-oriented People Operations Specialist to join our People team.

As a People Operations Specialist, you will be responsible for streamlining and managing day-to-day People functions to ensure a seamless employee experience. You will play a key role in maintaining our organizational culture, compliance, and employee engagement. This role combines People operations expertise with a strong focus on people-centric initiatives.

What you'll do

• Use your broad range of People Operations knowledge, exceptional attention to detail, highly organized thinking, and ability to handle multiple and constantly shifting priorities
• Oversee the end-to-end employee lifecycle, including onboarding, offboarding, employee data management, and HRIS updates.
• Lead initiatives that foster employee engagement, satisfaction, and productivity. Help maintain a culture of diversity, inclusion, and collaboration.
• Maintain data in our global HRIS and other people systems and databases with 100% accuracy
• Maintain employee compliance and personnel records
• Generate reports and analyze People Team metrics such as employee turnover, satisfaction, and attendance, using data to suggest improvements.
• Answer inbound employee questions and verifications of employment
• Regularly collaborate with our global People & Talent teams to deliver an outstanding employee experience
• Assist with people analytics by administering and pulling data from employee surveys
• Manage relationships with external People Team vendors (e.g., background check providers, and benefits suppliers) and ensure they meet service agreements.
• Engage with key stakeholders when necessary (internal and external)
• Provide support during key projects, including Performance & Rewards cycles, annual Open Enrollment, audits, and other programs as needed
• Be a trusted people partner to help implement effective company-wide people processes internationally and improve those we already have in place

Qualifications

• 6 to 8 years experience in People Operations
• Experience working in fast-paced technology environments and/or start-up experience preferred
• Experience with a global HRIS system, ADP experience a plus
• Prior experience maintaining employment records
• Prior experience working with confidential information is a must
• Customer-focus with a high level of professionalism and discretion
• Experience with Excel or G sheets. The ability to pull data and manipulate it in G Sheets is a plus
• Experience working on a highly collaborative team with a sense of urgency
• A self-starter who thrives in a fast-paced, dynamic environment with the ability to manage multiple priorities simultaneously.
• BA/BS degree preferred

At Juniper Square, we believe building a diverse workforce and an inclusive culture makes us a better company. If you think this job sounds like a fit, we encourage you to apply even if you don’t meet all the qualifications.