Jordan Cowin has extensive experience in customer success and sales, currently serving as the Manager of Customer Success at Kenect since October 2018. In this role, Jordan has successfully led a team in the emerging markets vertical, achieving the highest-performing quarter to date. Previous roles at Kenect include Associate Manager of Customer Success and Customer Success Manager, where responsibilities encompassed managing a significant book of business and enhancing customer engagement. Jordan's sales expertise began with positions such as Payments Account Executive and Senior Sales Development Representative, focusing on generating upsell opportunities and nurturing client relationships. Earlier career roles included psychiatric technician and employment specialist, showcasing a diverse background in both customer-focused and supportive roles.
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