Melissa Morris, CUCME

Melissa Morris has a strong background in marketing and customer service. Melissa worked at Kitsap Credit Union from 2010 to present, starting as a Contact Center Sr Representative and progressing to various marketing roles, including Marketing Assistant and Product Marketing Specialist. In these positions, Melissa managed product-related vendor relationships, supported marketing efforts, and created and maintained partnerships. Prior to their time at Kitsap Credit Union, Melissa worked as a Customer Service and Sales Support Representative at The Madden Corporation from 2006 to 2008. Melissa also has experience in telesales and customer support at Expedia, Inc. from 2001 to 2005, and as a Reservation Sales Agent at Northwest Airlines from 1999 to 2001. Melissa began their career as a Reservation Sales Associate at Hilton Crystal City at Reagan National Airport in 1997 and gained customer service experience as a US Airways Express Customer Service/Ramp Agent at Piedmont Airlines from 1997 to 1998.

Melissa Morris, CUCME, has a strong educational background in business administration and marketing. Melissa obtained a Bachelor of Science in Business Administration, with a focus on marketing, from Western Governors University. Melissa attended the university from 2020 to 2023.

Before pursuing their bachelor's degree, Melissa studied business at American Military University from 2009 to 2010. Although a degree name is not mentioned, they acquired knowledge in the field of business during this time.

In addition to their formal education, Melissa has obtained various certifications. Melissa is a Credit Union Certified Marketing Executive (CUCME), a certification awarded by the Credit Union National Association in October 2022. Melissa also holds a WGU Leadership Certificate from Badgr (now part of Instructure), which they earned in October 2022.

Other certifications include the 2021 Core App and 2022 Core Product Certified from Smartsheet, which they obtained in September 2022. Melissa completed a Create a Brand Strategy course offered on LinkedIn in June 2022. Melissa also holds a Micro-credential in Applied Business Skills, Marketing Certificate, and Strategic Thinking & Innovation Certificate from Western Governors University, all obtained in February 2022.

In 2021, Melissa earned a WGU Micro Credential in Business Essentials. Additionally, they hold an Insurance Producer certification from the State of Washington Office, received in December 2017. Melissa'searliest certification is the Smartsheet Product Certified User, which they achieved in June 2020.