Susana Brito is an experienced operations manager with a robust background in customer service and duty management within the aviation industry. Currently serving as Operations Manager at LaGuardia Gateway Partners since February 2023, Susana previously held the same title at Altitude Handling from December 2021 to March 2023 and served as Passenger Service Duty Manager at Pacific Atlantic Handling from October 2019 to December 2021. Prior to that, Susana worked as a Customer Service Senior Supervisor at TAP Portugal from June 2016 to October 2019 and as a Duty Manager at British Airways from January 2005 to June 2016, also gaining experience as a Real Estate Agent at Zip Realty, Inc. between October 2010 and September 2011. Susana holds an Associate's degree in Hotel, Motel, and Restaurant Management from Nassau Community College, earned between 2004 and 2007.
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