Monique Dawkins

Monique Dawkins is a seasoned professional with extensive experience in customer service management and quality analysis. Currently serving as Customer Service Manager in the International Division at Laparkan Air & Ocean Shipping since October 2021, Monique has also held the position of Customer Service Supervisor and Quality Analyst at Laparkan Trading Jamaica Limited since November 2014. Previous roles include Receptionist/Teller at CSK Internet & Small Loans Limited from March 2014 to November 2014 and Assistant Public Relations Officer at Kingston & St. Andrew Municipal Corporation from August 2012 to January 2014. Monique holds a Bachelor of Business Administration in Production and Operations Management from the University of Technology, earned between 2017 and 2021, and a Certificate of Merit in Event Planning from the University of West Indies CARIMAC in 2013. Education also includes an Associate Degree in General Studies from Merl Grove High School, completed in 2011.