Michelle Pacitti

Michelle Pacitti has extensive experience in compliance, risk management, and training within the banking industry. Currently serving as a Compliance Test Designer at Liberty Bank since 2010, Michelle specializes in designing compliance testing aligned with regulations, training testers, and preparing reports for compliance and business lines. Prior roles include Senior Risk Specialist at Bank of America, where Michelle minimized risk in call center operations, and a Training Lead responsible for directing a training team. Earlier experiences at FleetBoston Financial involved developing programs to enhance customer experience and delivering extensive training across various markets. Michelle's foundation in the banking field began with Fleet Bank, focusing on sales and customer service, complemented by a Bachelor's Degree in Business Administration and an Associate's Degree in Banking.