Dawson Wood is a skilled professional with a strong background in customer support and information technology, currently serving as the Customer Support Services Manager and Information Technology Services Manager at LiquidAgents Healthcare since May 2023. Prior to this role, Dawson held positions at LegalZoom as an End User Services Analyst and at LiquidAgents Healthcare as a Senior Desktop Support and Desktop Support Specialist, providing technical assistance and support to users. Experience also includes working as a Desktop Support Specialist at Connection and serving in the US Army as a Signal Support System Specialist, where skills in troubleshooting and maintaining communication systems were developed. Dawson possesses an Associate's degree in Computer Science from the University of Maryland Global Campus and has held various supervisory roles in the food industry, showcasing leadership capabilities.
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