Chad Gorman

Chad Gorman is a seasoned professional in customer success and IT operations with extensive experience across multiple industries. Currently serving as VP of Customer Success for North America and EMEA at LivePerson since May 2024, and as a Strategic Advisor at Behavox, Gorman has previously held significant roles at VMware as Senior Director and Global Head of Cloud Customer Success, where responsibilities included overseeing a global team and driving annual recurring revenue. Gorman's tenure at Splunk included various leadership positions focused on customer success management, resulting in remarkable retention rates and significant revenue growth. Earlier career roles at AT&T and DIRECTV involved managing application services and IT operations, further demonstrating a strong background in technology and customer engagement.