Robert Archambault

Robert Archambault has a diverse work experience that spans multiple industries. Robert is currently working as the Director of Client Success at Long View Systems, a role they have held since July 2023. Prior to this, they founded and served as the Managing Director of Professional Services at CanConnect Consulting starting from April 2016.

Robert has also had a long career in hockey with various roles at Hockey Alberta, including Referee Supervisor, Director of Scouting and Development for Central Region Referees, Referee Course Instructor, and Hockey Referee. Robert was also the Director of Discipline for the Central Zone Referees Committee.

At Shaw Communications, Robert held multiple positions, including Director, Program Director, and Senior Business Architect/Program Manager. Robert worked at Shaw Communications from June 2019 to July 2023.

Before that, Robert was the Director of Services at iON United Inc from April 2018 to February 2019, and the Director of Consulting Services at CGI from May 2016 to March 2017.

Robert also worked as a Business Consultant at NICE Systems from May 2013 to April 2016.

Prior to NICE Systems, they worked as the Senior Manager of Financial Services Development at Hewlett-Packard Enterprise Services - Global Services from October 2010 to May 2012.

Before that, Robert held the position of Director of Strategy and Programs at Advanced Solutions, an HP Company from October 2007 to March 2010.

Robert'searliest work experience comes from TELUS, where they worked as an Operations Manager for Loyalty and Retention from October 2004 to October 2007.

Robert Archambault obtained a Bachelor of Arts degree in History from the University of Calgary from 1988 to 1993. In 2008 to 2009, they received a CCSL degree in Strategic Call Centre Management from the Call Centre Industry Advisory Council. Robert also holds a certification in CCSL Strategic Leader from CIAC/ICMI.