Erin Donovan

Erin Donovan is the Vice President of Quality and Regulatory Compliance, Erin leads the Infection Prevention and Control, Interpreter Services, Patient Relations, Performance Improvement, Risk Management, and Safety teams. In her role, Erin oversees the continuous efforts to improve the quality of the care and ensure Lowell General Hospital meets and exceeds the many regulatory requirements set for hospitals and outpatient care settings.

Over the course of more than two decades working in the Regulatory Compliance Department at Lowell General Hospital, Erin has brought vital experience related to healthcare quality and patient safety experience to her roles. She has been a driving force behind the high-reliability journey and a tireless champion of the Zero Harm program. Erin also worked to ensure that the hospital earned and maintained accreditations and various other quality and patient safety designations. At the system level, she has been instrumental in supporting Wellforce’s Quality Care Committee since its inception.