Ana Laura de la Torre

Ana Laura de la Torre is an experienced professional currently serving as an Account Manager at Made Renovation since June 2022, while also working as a Customer Sales Specialist at Arrow Electronics since August 2021. Previously, Ana Laura held the roles of Customer Service Team Lead and Bilingual Customer Service Representative at Avnet from June 2018 to March 2022, where responsibilities included enhancing customer satisfaction in the aerospace defense division. In 2017, Ana Laura was the Kit Customer Experience Coordinator at PROINNOVA LAB S.A DE C.V, focusing on strategic process design and implementation for customer experience. Additionally, Ana Laura worked as a Warehouse Help at Comisión Federal de Electricidad, applying the 5S methodology. Ana Laura holds a degree in Engineering with a focus on Business Management from Instituto Tecnológico de Morelia, obtained in 2017.