Vivian Quispe is an experienced Risk Operations Manager currently employed at MAJORITY since May 2023, focusing on customer complaints, investigations, and regulatory compliance. Prior to this role, Vivian served as Senior Fraud Operations Manager at Tally from July 2018 to January 2023, where significant contributions included restructuring training programs and implementing Fraud 2.0 procedures to handle increased fraudulent activity. Additional experience at Tally included positions as Fraud Operations Manager, where operational efficiencies were achieved, and as Senior Risk and Servicing Specialist, helping to develop foundational procedures in Fraud Operations. Previously, Vivian worked at LendingClub as a Fraud Specialist and Credit Specialist, providing expertise in identity theft protection and operational excellence. An early career role as Accounts Payable Assistant at the International House at UC Berkeley involved streamlining financial processes. Vivian holds a Bachelor’s Degree in Sociology from the University of California, Berkeley.
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