Gwanwook Kang is an experienced professional in user experience design and consulting, currently serving as the Head of CX at MEGAZONECLOUD since January 2021. Prior experience includes roles such as Head of CX at 3TOP and Head of UX at RIANag, where Gwanwook contributed to various high-profile projects, including AI chatbot design for LotteON and comprehensive UX consulting for major clients like CJ Olive Young and Lotte Home Shopping. Additional expertise spans earlier positions focused on web design and IT planning at companies like Li-en Holdings and ITLine, showcasing a strong background in digital strategy and e-commerce innovation.
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