Ricardo A.

Ricardo A. is a Customer Support Specialist at Membrain.com since January 2023, where the focus is on enhancing sales strategies and performance for sales teams. Prior to this role, Ricardo A. served as a Customer Success Associate at Figure from January 2022 to November 2022, demonstrating effective communication, multitasking skills, and product expertise. Additional experience includes working as a Delivery Driver for DoorDash from August 2020 to June 2022, and as a Senior Bilingual Fraud Representative at Synchrony from February 2019 to August 2020, where support was provided to customers dealing with fraudulent account issues. Ricardo A. also briefly held the position of Fulfillment Associate at Printful in November 2018. Educational qualifications include an Associate of Science degree from Central Piedmont Community College, obtained between August 2018 and May 2020.