Ericka Akouete

Ericka Akouete has extensive experience in banking and customer service, currently serving as a Deposit Operations Specialist at MidSouth Bank since March 2020, where responsibilities include managing exception items, general ledger balancing, and supporting customer inquiries. Prior to this, Ericka held roles at Regions Bank from February 2016 to March 2020, including Financial Consultant and Branch Service Leader, overseeing teller operations and ensuring compliance and service excellence. Ericka's professional journey also includes experience as a Claims Representative at Progressive Insurance and a Branch Manager at Enterprise Rent-A-Car, alongside a foundational role as an Assistant Manager at Kmart Corporation. Educational achievements include an Associate's degree in Business Administration and Management from George C. Wallace Community College and a diploma from Dothan High School.