Nora Moravec-Gallagher

Nora Moravec-Gallagher is a seasoned professional with extensive experience in customer success and operations management. Currently serving as the Client Success & Operations Manager at Millie, Nora focuses on enhancing customer satisfaction through effective communication and issue resolution. Previously, as the Director of Customer Success at VoiceOps, Nora developed customer journey mapping and managed all communications and support functions. With a strong foundation in customer relationships established during tenure as a Customer Success Manager at Karat, and experience leading a team at Yelp as Senior Manager of Training & Customer Success, Nora excels in creating strategies for retention and loyalty. Nora's career began in the hospitality industry as the Director of Food & Beverage Outlets at John Q. Hammons Hotels and Resorts. Nora holds a Bachelor's degree in Criminal Justice from Michigan State University and has also studied abroad at the University of London.