Sora Kim

Sora Kim is an experienced customer service sales representative currently working at Mindpearl since September 2018, specializing in processing passenger tickets and managing customer complaints in Korean. Prior to this role, Sora served as an air freight manager at GML Perth Pty Ltd from 2016 to July 2018, where responsibilities included managing all aspects of import/export cargo and addressing customer queries. Sora's career began at Korean Air Group between 2011 and 2015, with positions as an air cargo loadmaster and domestic desk agent, focusing on reservations, ticketing, and handling dangerous goods. Sora holds a Bachelor's degree in Music from Dong-A University, obtained in 2013.