Jason Kucer

Jason Kucer is a seasoned customer support professional currently serving as a Customer Support Supervisor at Minelab Metal Detectors since July 2023, where responsibilities include supervising the Authorized Service Center, providing customer care and technical support, processing repair orders, and maintaining administrative records. Prior experience includes roles at FIS as a Product Support Manager, managing technical inquiries and serving as an escalation point, and at Secureworks in various capacities including Program Manager in Service Lifecycle Management, where strategic initiatives for product launches and client satisfaction were overseen. Early career experience at Target involved leadership roles in logistics and sales. Education includes a High School Diploma from Lockport Township High School East and studies at Joliet Junior College.