Soya Bissau

Soya Bissau is an experienced professional currently serving as Team Lead and Customer Success Manager at Mitratech since December 2021, where responsibilities include managing a portfolio of customers, demonstrating ROI, and ensuring satisfaction through strategic initiatives. Prior experience includes Customer Service Manager at talentReef, overseeing the Customer Service team, and Customer Care Analyst at 24 Hour Fitness, delivering support and promoting memberships. Additionally, Soya held the role of Outreach Executive Lead at Colorado Mesa University, providing guidance on financial aid and admissions processes. Soya began the career as a Sales Associate at Journeys, focusing on customer needs and product assistance. Educational credentials include a Bachelor of Science in Psychology from Colorado Mesa University, earned in 2016.