Mohamed Fathi

Mohamed Fathi is an experienced customer support professional with a diverse background in order management and customer experience. Currently serving as a Customer Support Specialist at Mobi2Go since April 2021, Mohamed focuses on enhancing customer satisfaction. Previously, Mohamed worked at Salesforce as an Order Management Triage Representative, where responsibilities included managing high-volume transactions and ensuring data integrity. As an Order Management & Care specialist at Hewlett Packard Enterprise, Mohamed provided consultancy for major accounts and optimized supply chain processes. Earlier experience includes positions at CGS, providing floor support and managing customer orders for Sprint. Mohamed holds a Bachelor of Laws (LLB) from The Nicolae Titulescu University of Bucharest.